OHAUS NZ WEIGH SCALES & LAB EQUIPMENT

Frequently asked questions

• I need to get my OHAUS scale serviced. Where should I send it?
  To request repair, service, calibration and scale certification services for your OHAUS scales, please contact our NZ Service Team on 0800 27 26 26 or email us
• Are OHAUS products in compliance with global and local standards and regulations?
  To stay focused on our commitment to customers, we ensure that our products and processes meet or exceed global/regional approvals and certifications.
• Are OHAUS scales compatible with BarTender Labeling Software?
  Yes, BarTender natively support, connect and interface to OHAUS weighing scales. If you need assistance please contact our team.
• Do you offer calibration with OHAUS scales?
  Yes, calibration and verification services are available New Zealand-wide. 
• Where can I find OHAUS Software and Drivers?
  Follow this link to our OHAUS NZ Software and Drivers page.
• Why Choose OHAUS in New Zealand?
  With over a century of precision engineering, OHAUS balances are trusted worldwide. Ansutek proudly supplies OHAUS products throughout NZ, backed by expert support and fast delivery.
• Can OHAUS scales connect to a printer or PC?
  Many models support USB, RS232, and Bluetooth connectivity options.
• Are readability and accuracy the same thing?
  No, the readability of a balance is the smallest quantity that the balance will display. Accuracy is the difference between the known weight of a sample and the displayed weight. The accuracy of a balance can be measured only when the balance is in its operating environment.
• Where can I get further assistance?
  If you have any other queries or require assistance please contact our friendly support staff on 0800 27 26 26 or email us